Document Outline

• HP StorageWorks Modular Smart Array 500 Generation 2 Storage System User Guide
• Notice
• Contents
• Component identification
  • Front panel components
  • Enclosure LEDs
  • Rear panel components
  • Power supply/blower assembly LEDs
  • Shared Storage Module with integrated environmental monitoring unit
    • 2-Port Shared Storage Module Components
    • 2-Port Shared Storage Module LEDs
    • 4-Port Shared Storage Module Components
    • 4-Port Shared Storage Module LEDs
  • Controller components
    • Controller display
    • Controller LEDs
    • Battery-Backed Write Cache Enabler Overview
  • SCSI IDs
  • Hot-plug SCSI hard drive LEDs
  • Hot-plug SCSI hard drive LED combinations
• Operations
  • Power up the storage system
  • Power down the storage system
  • Use the controller display
    • Types of messages
    • Using the interface
• Setup
  • Rack planning resources
  • Optimum environment
    • Space and airflow requirements
    • Temperature requirements
    • Power requirements
    • Electrical grounding requirements
  • Rack warnings
  • Shipping contents
  • Rack mounting hardware kit contents
  • Converting rails for round-hole racks
  • Installing a storage system into the rack
  • Installing hardware options
  • Installing servers
  • Choosing a configuration
    • Clustering configuration
    • Single-server configuration
    • SSP hardware configurations
    • Other configurations
  • Cabling the storage system
    • SCSI cabling guidelines
    • Cluster cabling guidelines
    • Power cords
  • Updating firmware
• Hardware options installation
  • Firmware updates
  • Hot-plug SCSI hard drive options
    • Removing hard drive blanks
    • Installing hot-plug SCSI hard drives
  • 4-Port Shared Storage Module option
    • Module installation requirements
    • Installing the 4-port shared storage module
  • MSA500 G2 Controller option
    • Controller installation requirements
    • Installing the MSA500 G2 Controller
  • Cache module upgrade option
    • Cache module installation requirements
    • Installing the cache module upgrade
  • MSA500 G2 high availability option
• Configuration and utilities
  • Server utilities
    • HP Insight Diagnostics
    • HP Systems Insight Manager
    • Management Agents
    • Survey Utility
  • ROM functions and utilities
    • Smart Components for ROM Flash
    • Recovery ROM
    • Controller firmware auto cloning
  • Selective Storage Presentation
    • SSP hardware configurations
    • Enabling SSP
  • Array Configuration Utility
    • Moving drives and arrays
    • Expanding and extending capacity
  • Array Diagnostic Utility
  • NetWare Online Array Configuration Utility (CPQONLIN)
    • Using auto-configuration
    • Creating a custom configuration
      • Customizing the chassis name
      • Enabling chassis identification
      • Setting drive rebuild, expand priority, and accelerator ratio
      • Expanding an array
      • Adding or configuring spare drives
      • Migrating RAID level and stripe size online
• Cluster installation and configuration
  • Cluster hardware installation
  • Cluster configuration
• Troubleshooting
  • When the storage system does not start
  • Diagnostic steps
    • Are the power supply/blower assembly LEDs green?
    • Is the system power LED green?
    • Is the controller display providing messages?
  • Recognizing hard drive failure
    • Effects of a hard drive failure
    • Compromised fault tolerance
    • Recovering from compromised fault tolerance
  • Factors to consider before replacing hard drives
  • Automatic data recovery (rebuild)
    • Time required for a rebuild
    • Failure of another drive during rebuild
  • Drive failure in a NetWare environment
    • Failed drives or interim recovery mode
    • Handling disk drive failures
  • Display messages
    • Box numbering
    • 00 Array Controller Firmware Ver <version>
    • 01 HP MSA500-G2 Startup Complete
    • 02 Enable Volume <n>? '<'=NO, '>'=YES
    • 03 Critical Lock-Up Detected. Code=<n>h
    • 04 Enable Volumes ? '<'=NO, '>'=YES
    • 05 System Name: <name>
    • 06 Restarting System
    • 07 Clone Firmware? '<'=NO, '>'=YES
    • 08 Firmware Flash Failed
    • 20 Initializing SCSI Subsystem
    • 21 Scanning for SCSI Devices
    • 22 Initializing SCSI Devices
    • 24 Bad SCSI Bus Mode Non-LVD Device Found
    • 30 I2C Read Failure <I2C device name>
    • 31 I2C Write Failure <I2C device name>
    • 32 Chassis NVRAM Contents Corrupted
    • 40 Begin Redundancy Support
    • 41 Redundancy Active Active Controller
    • 42 Redundancy Active Standby Controller
    • 43 Redundancy Failed Hardware Failure
    • 44 Redundancy Failed Mismatch Hardware
    • 45 Redundancy Failed Mismatch Hardware
    • 47 Redundancy Failed Cache Size Mismatch
    • 48 Redundancy Halted Firmware Cloned
    • 49 Redundancy Failed Firmware Lockup
    • 50 Redundancy Failed Out of Memory
    • 51 Redundancy Failed I/O Request Error
    • 52 Redundancy Failed PCI Bus Error
    • 53 Redundancy Failed No Second Controller
    • 54 Redundancy Failed Cache DIMMs Mismatch
    • 60 No Cache Module Found
    • 61 Dual Cache Module Size Mismatch
    • 62 Cache Module #<n> <n>MB
    • 63 Valid Cache Data Found at Power-Up
    • 64 Cache Data Lost Battery Dead
    • 65 Cache Hardware Enabled
    • 66 Cache Hardware Failed and Disabled
    • 67 Cache Hardware Temporarily Disabled
    • 68 Obsolete Cache Data Deleted
    • 69 Cache Batteries Low, Recharging
    • 70 Cache Disabled No Configuration
    • 71 System Halted for Cache Error
    • 72 Cache Error <n> Ignore>? <=NO >=YES
    • 73 Cache Hardware Batteries Missing
    • 80 Replacement Drive Found Box #<n> Bay <n>
    • 81 Smart Drive Alert Box #<n>, Bay <n>
    • 82 Drive Hot Added Box #<n>, Bay <n>
    • 83 Drive Hot Removed Box #<n>, Bay <n>
    • 84 Drive Failure Box #<n>, Bay <n>
    • 85 Bad Drive Failure Box #<n>, Bay <n>
    • 86 Drive Position Change Detected
    • 87 Drive Position Change Invalid
    • 89 Invalid Volume Addition
    • 90 RIS Version Exceeded
    • 100 Volume #<n> State OK
    • 101 Volume #<n> State Failed
    • 102 Volume #<n> State Interim Recovery
    • 103 Volume #<n> State Rebuilding
    • 104 Volume #<n> State Disabled
    • 105 Volume #<n> State Expansion Active
    • 106 Volume #<n> State Waiting to Rebuild
    • 107 Volume #<n> State Waiting to Expand
    • 108 Volume #<n> State Missing Drives
    • 109 Volume #<n> State Wrong Drive Replaced
    • 110 Volume #<n> Expansion Disabled
    • 111 Volume #<n> Initializing Parity
    • 112 Volume #<n> Rebuild Failure
    • 113 Volume #<n> Expansion Failure
    • 114 Volume #<n> State Deleted
    • 120 Configured Volumes #<n>
    • 121 No Volumes Detected
    • 122 New Volumes Detected
    • 123 Too Many Volumes Detected
    • 124 Spares Cleared
    • 125 Access Control Conflict Detected
    • 126 Access Control Resources Exceeded
    • 201 Array Controller Temperature OK
    • 202 Array Controller Overheating
    • 203 Array Controller Overheated
    • 204 Array Controller Disabled
    • 205 Array Controller Restarting
    • 300 Recovery ROM Autoflash Started
    • 301 Recovery ROM Autoflash Done
    • 302 Recovery ROM Autoflash Failed
    • 303 ROM Cloning Started
    • 304 ROM Cloning Done
    • 305 ROM Cloning Failed
    • 306 Firmware Flash Started
    • 307 Firmware Flash Done
    • 308 Firmware Flash Failed
    • 309 EMU Flash Started
    • 310 EMU Flash Done
    • 311 EMU Flash Failed
    • 400 Storage Box #<n> Fan OK
    • 401 Storage Box #<n> Fan Failed
    • 402 Storage Box #<n> Fan Degraded
    • 403 Storage Box #<n> Fan Hot Inserted
    • 404 Storage Box #<n> Fan Hot Removed
    • 405 Storage Box #<n> Temperature OK
    • 406 Storage Box #<n> Overheating
    • 407 Storage Box #<n> Overheated
    • 408 Storage Box #<n> Power Supply OK
    • 409 Storage Box #<n> Power Supply Failed
    • 410 Storage Box #<n> Power Supply Added
    • 411 Storage Box #<n> Power Supply Removed
    • 412 Storage Box #<n> EMU Not Responding
    • 413 Storage Box #<n> EMU Version <version>
    • 500 Initializing PCI Subsystem
    • 501 PCI Subsystem Hardware Failure
    • 502 PCI Bridge ASIC Self Test Failure
    • 513 Uncorrected ECC Memory Error Seen
    • 518 <name> Connection Lost
    • 519 <name> Connection Restored
    • 520 Unknown I/O Module Detected
    • 521 ULTRA 3 I/O Module Detected
• Regulatory compliance notices
  • Regulatory compliance identification numbers
  • Federal Communications Commission notice
    • FCC rating label
    • Class A equipment
    • Class B equipment
  • Declaration of conformity for products marked with the FCC logo, United States only
  • Cables
  • Modifications
  • European Union regulatory notice
  • Canadian notice (Avis Canadien)
  • Japanese notice
  • BSMI notice
  • Korean notice A&B
  • Battery replacement notice
  • Taiwan battery recycling notice
  • Power cord statement for Japan
• Electrostatic discharge
  • Preventing electrostatic discharge
  • Grounding methods to prevent electrostatic discharge
• Specifications
  • Environmental specifications
  • Dimensions and weight
  • Power specifications
• Technical support
  • Before you contact HP
  • HP contact information
• Acronyms and abbreviations
• Index