Step 4: does the job print as expected, Enww problem-solving flowchart 105 – HP LaserJet P3005 Printer series User Manual

Page 117

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If printing with the PS driver, on the PRINTING submenu (on the
CONFIGURE DEVICE menu) at the device control panel, set PRINT PS
ERRORS=ON
, and then print the job again. If an error page prints, see
the instructions in the next column.

On the SYSTEM SETUP submenu (on the CONFIGURE DEVICE
menu) at the device control panel, make sure that
PERSONALITY=AUTO.

You might be missing a device message that could help you solve the
problem. On the SYSTEM SETUP submenu (on the CONFIGURE
DEVICE
menu) at the device control panel, temporarily turn off the
CLEARABLE WARNINGS and AUTO-CONTINUE settings. Then, print
the job again.

Step 4: Does the job print as expected?

YES

Go to step 5.

NO

Print is garbled, or only a
portion of the page prints.

Printing stops in the middle
of the job.

Print speed is slower than
expected.

A device control panel
setting is not taking effect.

Check that you are using
the correct device driver.
(See

Select the correct

printer driver

.)

The data file sent to the
device might be corrupt.
To test, try printing it on
another device (if
possible), or try a
different file.

Check the interface
cable connections. Test
the cable by trying it on
another computer (if
possible).

Replace the interface
cable with a high-quality
cable (see

Part

numbers

).

Simplify the print job,
print at a lower
resolution, or install
more device memory.
(See

Install memory

.)

You might be missing a
device message that
could help you solve the
problem. On the
SYSTEM SETUP
submenu (on the
CONFIGURE DEVICE
menu) at the device
control panel,
temporarily turn the

You might have
pressed

Stop

.

Check that the power
supplied to the device is
steady, and that it meets
device specifications.
(See

Electrical

specifications

.)

Simplify the print job.

Add more memory to the
device. (See

Install

memory

)

Turn banner pages off.
(See your network
administrator.)

Note that slower speeds
should be expected if
you are printing narrow
paper, printing from
tray 1, using the HIGH 2
fuser mode, or have set
Small Paper Speed to
SLOW.

Check settings in the
device driver or
program. (The device
driver and program
settings override device
control-panel settings.)

ENWW

Problem-solving flowchart

105

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