118 chapter 7 problem solving enww – HP LaserJet P3005 Printer series User Manual

Page 130

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background image

Control panel message

Description

Recommended action

64 ERROR

For help press

alternates with

To continue turn off then on

A scan buffer error has occurred.

●

Turn the device off and then on.

●

If the message persists, contact
HP Support.

68.X PERMANENT STORAGE FULL

alternates with

To continue press

A non-volatile storage device is full. Press

to clear the message. Printing can

continue, but unexpected behavior could
result.

X Description

0 Onboard NVRAM

1 Removable disk (flash or hard)

●

Press

to continue.

●

For 68.0 errors, turn the device off and
then on.

●

If a 68.0 error persists, contact
HP Support.

●

For 68.1 errors, use the HP Web
Jetadmin software to delete files from
the disk drive.

●

For 68.1 errors that persist, contact
HP Support.

68.X PERMANENT STORAGE WRITE FAIL

alternates with

To continue press

A non-volatile storage device is full. Press

to clear the message. Printing can

continue, but unexpected behavior could
result.

X Description

0 Onboard NVRAM

1 Removable disk

●

Press

to continue.

●

If the problem persists, contact
HP Support.

68.X STORAGE ERROR SETTINGS
CHANGED

alternates with

To continue press

A non-volatile storage device is full. Press

to clear the message. Printing can

continue, but unexpected behavior could
result.

X Description

0 Onboard NVRAM

1 Removable disk

●

Press

to view step-by-step

information.

●

To clear the error, press

to exit the

message, and then press

to

continue.

●

If the problem persists, turn the device
off and then on.

●

If the message persists, contact
HP Support.

●

To exit, press

79.XXXX

alternates with

To continue turn off then on

A critical hardware error has occurred.

●

Turn the device off and then on.

●

If the problem persists, contact
HP Support.

8X.YYYY EIO ERROR

The EIO accessory card has encountered a
critical error.

●

Turn the device off and then on.

●

Upgrade the Jetdirect firmware.

●

Try to determine whether the error
occurs intermittently, while printing, or
when turning on the device.

118

Chapter 7 Problem solving

ENWW

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