114 chapter 7 problem solving enww – HP LaserJet P3005 Printer series User Manual

Page 126

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background image

Control panel message

Description

Recommended action

●

Close the rear door.

●

To exit, press

.

13.XX.YY JAM INSIDE REAR DOOR

alternates with

For help press

A jam has occurred in the rear door area.

●

Press

to see step-by-step

information.

●

Pull the duplexer half-way out of the
device.

●

Open the rear door, and then remove
the duplexer.

●

Release the four tabs in the center of the
black paper guide inside the lower rear
door.

●

Lower rear door completely, and then
remove all media found.

●

Close the rear door. The four tabs in the
paper guide will automatically reattach
to the door.

●

Reinstall the duplexer.

●

To exit, press

13.XX.YY JAM INSIDE TOP COVER

alternates with

Remove print cartridge

A jam has occurred in the registration
assembly area.

●

Press the

to see step-by-step

information.

●

Open the top cover, and then remove
the print cartridge.

●

Remove all media found.

●

Lift the metal flap, and then remove any
media remaining.

●

Verify that the media size matches the
tray settings and the dial on the tray.

●

Reinstall the print cartridge, and then
close the top cover.

●

To exit, press

20-INSUFFICIENT MEMORY

alternates with

For help press

To continue press

The device has received more data from the
computer than fits in available memory.

●

Press

to continue printing.

NOTE

Data will be lost.

●

Reduce the complexity of the print job to
avoid this error.

●

Adding memory to the device may allow
printing of more complex pages.

114

Chapter 7 Problem solving

ENWW

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