Solve common windows problems – HP LaserJet P3005 Printer series User Manual

Page 161

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Solve common Windows problems

Error message:

"Error Writing to LPTx" in Windows 9x.

Cause

Solution

Media is not loaded.

Make sure that paper or other print media is loaded in the trays.

The cable is defective or loose.

Make sure that the cables are connected correctly, the device
is on, and the Ready light is on.

The device is plugged into a power strip and is not receiving
enough power.

Unplug the power cord from the power strip and plug it into
another electrical outlet.

The input/output setting is incorrect.

Click Start, click Settings, and then click Printers. Right-click
the HP LaserJet P3005 device driver and select Properties.
Click Details and then click Port Settings. Click to clear the
check mark from the Check Port State before Printing box.
Click OK. Click Spool Setting and then click Print Directly to
Printer
. Click OK.

Error message:

"General Protection FaultException OE"

"Spool32"

"Illegal Operation"

Cause

Solution

Close all software programs, restart Windows, and try again.

Select a different device driver. If the HP LaserJet P3005
PCL 6 driver is selected, switch to a PCL 5e or PS driver. You
can usually do this from a software program.

Delete all temp files from the Temp subdirectory. You can
determine the name of the directory by editing the
AUTOEXEC.BAT file and looking for the statement "Set Temp
=". The name after this statement is the temp directory. It is
usually C:\TEMP by default, but can be redefined.

See the Microsoft Windows documentation that came with your
computer for more information about Windows error
messages.

ENWW

Solve common Windows problems

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