HP LaserJet P3005 Printer series - Manual (Page 125)

Control panel message Description Recommended action
width guides, and confirm that the
guides are in the correct position.
● To continue printing, press to clear
the message, and then press
13.XX.YY JAM IN TRAY 2 A page is jammed in tray 2. Remove tray 2, clear the jam, and then
reinstall tray 2.
See Clear jams from the input-tray areas .
If the message persists after clearing all
pages, contact HP Support.
13.XX.YY JAM IN TRAY X
alternates with
Clear jam then press
A page is jammed in the tray indicated. ● Press to see step-by-step
information.
● Remove the tray indicated.
● Confirm that the media guides and dial
are in the correct position and match the
media that is loaded in the tray.
● Remove all media found in the device,
and then reinstall the tray.
● To exit, press .
NOTE To avoid jams with heavier
media, use tray 1 and the rear output
bin.
13.XX.YY JAM INSIDE DUPLEXER
alternates with
For help press
A jam has occurred inside the duplexer. ● Press to see step-by-step
information.
● Remove the duplexer from the rear of
the device.
● Look inside the device duplex area and
remove any media.
● Remove any media from the duplexer.
● Reinstall the duplexer.
● To exit, press
13.XX.YY JAM INSIDE FRONT DOOR
alternates with
For help press
A jam has occurred inside the front door. Press for help.
or
See Clear jams from the input-tray areas
If the message persists after clearing all
pages and exiting Help, contact HP Support.
13.XX.YY JAM INSIDE REAR DOOR
alternates with
Clear jam then press
A jam has occurred in the duplex reversing
area. ● Press to see step-by-step
information.
● Open rear door, and then remove all
media found.
ENWW Control-panel messages 113