Generating a report or support ticket (clf) – HP Library and Tape Tools User Manual

Page 67

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a firmware downgrade is permitted.
You must also enter a valid factory
password using the password
parameter to enable firmware
downgrades. For more information, see

“Advanced options” (page 28)

.

Optional. Specify yes or no. The
default value is no. When set to yes,

overrideproductid

this option allows mapping of the
device firmware to a product
irrespective of the device's product ID.
You must also enter a valid factory
password using the password
parameter to enable firmware
downgrades. For more information, see

“Advanced options” (page 28)

.

Specify a name for this instance of
L&TT. This parameter is optional for the

instname

first instance of L&TT and required for
all other instances of L&TT. If this
parameter is supplied, the log files from
this instance will be created in a
logs_<instance name>

folder in

the logs folder of the L&TT installation
directory or directory specified by
dirpath

.

Specify the absolute path for the
temporary directory used by L&TT for

dirpath

its runtime files. This parameter is
optional when L&TT is run from the
system installation directory and
required when L&TT is run from
removable media, such as a USB flash
drive or CD.

When running L&TT from the system
installation directory, if dirpath is
specified and instname is not
specified, the L&TT runtime files will be
created in the dirpath directory.
Otherwise, if dirpath is specified, the
L&TT runtime files will be created in
<dirpath>/logs_<instance

name>

.

To update firmware on a device at path 2/0.4.0 on Windows:

Examples

hp_ltt -f firmware p=2/0.4.0 file="C:\LTT firmware files\

nl

LTT_Ultrium_3-SCSI_G54D_STANDALONE.frm"

Generating a report or support ticket (CLF)

L&TT can be run from the command line to generate a report or support ticket
on a device. For more information about using reports and support tickets, see

Reports and support tickets (page 115)

.

Description

hp_ltt -f ticket p=<device path> [directory=<output

directory>] [-format <XML>][instname=<instance name>]

[dirpath=<absolute path directory>]

Syntax

Enter the device path. The format for
the device path varies depending on

p

Parameters

operating system. To determine the

Command line functions

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