HP EX475 MediaSmart Server - Manual (Page 115)

Troubleshooting 7-1
7
Troubleshooting
Find solutions for difficulties with your HP MediaSmart Server.
If your problem is not listed, consult the HP support web site at
http://
www.hp.com/support .
What’s in this chapter
»
HP MediaSmart Server troubleshooting tips: on page 7-1
» Network connection troubleshooting tips: on page 7-16
» Webshare troubleshooting tips: on page 7-21
» Other common troubleshooting tips on page 7-27
» iTunes troubleshooting tips on page 7-28
» Microsoft Windows Home Server troubleshooting tips on page 7-29
» Email troubleshooting tips on page 7-30
» Media Streaming troubleshooting tips on page 7-32
» Why can I play and stream DRM content my home computer but I can not
stream it from my HP MediaSmart Server? on page 7-34
» What value does TZO domain names provide beyond the Microsoft Live
option:
HP MediaSmart Server troubleshooting tips:
In this section we will cover:
What to do if the server is unresponsive on page 7-2
Power-on indicator is off on page 7-3
Why is the hard drive light-bar purple? on page 7-3
Why is the hard drive light-bar red? on page 7-3
Why is the server’s health indicator light red? on page 7-4
Computer Recovery on page 7-5
What to do about hardware warning messages? on page 7-5