HP EX475 MediaSmart Server User Manual

Page 129

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Troubleshooting

7-15

Figure 64: Location of the Status/Recovery button

Table 7: Health indicator codes

Code

Description

Action

Codes when the indicator starts as solid red

Solid red—no code

Operating system or application

error.

See Windows Home Server

Console for error condition.

1 blue, 2 red

System drive failed to boot.

If the light-bar for the system

drive (the lowest light-bar) is also

red, you need to replace the

system hard drive. See

Replacing the system drive on

page 6-16

.

1 blue, 3 red

Operating system USB boot

failed.

Check that lowest USB port on

back of server has boot source.

1 blue, 4 red

Recovery mode failed.

Contact HP Support at

http://

www.hp.com/support

.

1 blue, 5 red

Multiple boot failure.

Contact HP Support at

http://

www.hp.com/support

.

1 blue, 6 red

Service code.

Do not hold state button longer

that 3 seconds. Shut down and

repeat.

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