HP EX475 MediaSmart Server - Manual (Page 144)

Troubleshooting Version Update 1.1.1 7-30
Cannot connect to server shares.
• A duplicate device exists on the network.
Verify that there is no device on the network named "server".
• User names and passwords do not match.
Create a user on the server whose name and password match the user on
the PC.
Email troubleshooting tips
In this section we will cover:
Why do I need email address for visitors and Home Server users? on page 7-
30
Why do I need to set-up Webshare notifications? on page 7-31
How do I find what my SMTP server is? on page 7-31
Do I need to do an SMTP email configuration? on page 7-31
If you have chosen to use your own email provider to send Photo Webshare
announcements and these email announcements have not been received by
the people on your lists. on page 7-31
Emailed link not opening. on page 7-31
Email is not received. on page 7-32
Why do I need email address for visitors and Home
Server users?
Webshare has a notification mechanism that uses email to share photos with
others. In order for Webshare to send email and notify other users or visitors,
you must configure and enable Webshare email notification in the
administrative console. TZO email is strongly recommended whenever TZO
domain names are being used, but SMTP email can also be used for email
notifications.