Network connection troubleshooting tips – HP EX475 MediaSmart Server User Manual

Page 130

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Troubleshooting

Version Update 1.1.1

7-16

Network connection troubleshooting tips:

In this section we will cover:

Network connection issues on page 7-16
No available port on network router on page 7-20
Why did URL not work? on page 7-20
What do firewall blocking messages mean? on page 7-21

Network connection issues

For issues connecting the server to the network, check the following:

Why is the Network connection light off

The firewall is blocking the connection

Check that the router is correctly configured for DHCP

Check the network is set up properly for TCP/IP

Check the network NetBIOS properties

The network connection light alternates between blue and off

The server is intermittently connected to the network.
Check the cable connection between the server and the router or switch.

Table 8: Health indicator codes

Code

Description

Action

Codes when the indicator starts as blinking red

2 blue, 1 red

BIOS corrupted.

Repeat power-on to validate. If

repeats Contact HP Support at

http://www.hp.com/support

.

2 blue, 2 red

Memory failure.

Contact HP Support at

http://

www.hp.com/support

.

2 blue, 3 red

BIOS recovery source not

present.

Contact HP Support at

http://

www.hp.com/support

.

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