HP EX475 MediaSmart Server User Manual
Page 116
Troubleshooting
Version Update 1.1.1
7-2
Using Server Recovery and Factory Reset on page 7-7
Choosing Server Recovery or Factory Reset? on page 7-7
Recovering or resetting the server on page 7-8
No server found on page 7-12
Recovery fails on page 7-12
File transfer failure on page 7-13
If you cannot access the Windows Home Server on page 7-14
Health indicator codes on page 7-14
What to do if the server is unresponsive
If the server appears to be unresponsive, do either of the following:
•
Reset the server
•
Shutdown and restart the server manually
Reset the server
How to reset the server from the Windows Home Server Console.
To reset the server
1
If the Windows Home Server Console is open, click the Close button in
the upper-left corner of the console.
2
Double-click the Windows Home Server icon in the task tray.
3
On the Windows Home Server Console startup page, click Options.
4
From the drop-down menu, select Reset the Windows Home Server
Console.
5
Click OK to verify that you want to reset the console.
Shutdown and restart the server manually
How to force the server to turn off and restart.
To perform a soft shut down and restart
1
On the back of the server, press the Power button.
2
The health light should begin blinking.