HP EX475 MediaSmart Server User Manual

Page 147

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Troubleshooting

7-33

7

In the right pane of the Settings panel, you must now select at least one of

the shared folders for sharing by selecting the On radio button.

8

Click Apply.
This will automatically start WMC, which will then share all of the files in

the selected shared folders.

If your DMA does not display WMC from the HP MediaSmart

Server, or none of your files are found by the DMA.

1

Check that WMC is enabled (use the above steps to get to the Media

Sharing settings, and verify that at least one of the shared folders is On).

2

Check that the HP MediaSmart Server and DMA are both connected to

the same home network (a router or firewall between them could interfere

with the discovery and content sharing protocols).

3

Restart the DMA.

4

Restart the HP Media Smart server.

If some of your files (e.g., files newly copied to the server) are

not found by the DMA.

1

Check that the files were copied to the correct location. Only the Music,

Photos and Videos shared folders may be enabled for media sharing.

Note that if one of these folders is enabled for media sharing; then all

folders below that are also enabled for media sharing.

2

Re-enable the shared folder for media sharing.

ƒ

Go to the Media Sharing Settings panel (see the instructions above for

how to get here).

ƒ

Turn sharing Off for the shared folder with the missing files and select

Apply.

ƒ

Turn sharing back On for the shared folder and select Apply.

3

Restart the DMA.

4

Restart the HP MediaSmart Server.

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