HP EX475 MediaSmart Server - Manual (Page 137)

Troubleshooting 7-23
How to add photos from your photos shared folder to
your Webshare.
Cannot access/browse server shares from the photo selector.
1 Use the photo loader, on the left hand side to browse Network
Neighborhood (XP PCs) or Network (Vista PCs).
2 If your server shared folder does not show up in this list, then use the
desktop shortcut to access shared folders on the server, right click on the
shared folder you wish to use, and click on "map network drive".
3 The next time you use the photo loader, browser to my computer and
select the drive previously mapped.
Unable to upload images.
• Installs may be blocked by browser security.
Click to enable download/install at top of browser.
• Just inserted the drive while Upload photo was loading.
Reinsert the thumb drive.
• Pop up blocker blocked install.
Disable pop up blocker, or enable pop ups for the URL.
• ActiveX is disabled.
Enable ActiveX.
• Not using Internet Explorer.
Use Internet Explorer.
How do you make Webshare work in the home?
Once remote access is setup and you have a custom domain name,
frequently urls that look something like https://{your domain name}/
Webshare/ will be used. For many internet service providers, this can cause
problems and occasionally even redirect you to your home network router or
modem.
To work around this: