Troubleshooting with the error message table – HID DTC4500 User Guide User Manual

Page 110

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DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1

110

Troubleshooting with the Error Message Table

Error Message

Cause

Solution

#57

Wrong Lam Type

See the next column.

Install a new film roll and press

RESUME to continue or
CANCEL to abort. If the
problem persists, call for
technical assistance.

#58

Check Lam Material

See the next column.

Install a new Lamination roll and

press RESUME to continue or
CANCEL to abort. If the
problem persists, call for
technical assistance.

#208

#209

No Lam

There is no Laminate installed
or it is broken.

Check the Lamination and try
again

#211

Wrong Lam Type

An incorrect Laminator film has
been installed, or a driver
setting is incorrect.

Install a new film roll and press
RESUME to continue or
CANCEL to abort. If the
problem persists, call for
technical assistance.

#210

Remove Lam

Driver is set for single side
lamination but there are 2 rolls
of laminate in the printer.

Remove the roll not used and
try again.

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