Section 8: troubleshooting, Printer error button and display message table – HID DTC4500 User Guide User Manual

Page 96

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DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1

96

Section 8: Troubleshooting

Printer Error Button and Display Message Table

Step Procedure

1

All Printers have two (2) buttons, one for ON/Off (LEFT) and one for Pause (II)
(RIGHT)
.

2 The

ON/Off button is blue when the Printer is ON. When the Printer enters the

Sleep Mode, the button LED is dimmed but still ON.

3 The

Pause (II) button will be illuminated blue when the Printer is capable of

accepting a print job and is not in an error state.

• This button LED will continue to stay on while the Printer prints as long as

there is no error.

This button LED will also be dimmed when the Printer goes into sleep mode.

4

When an error occurs, the Pause button will no longer be illuminated blue, but
will blink red.

5 Press

the

ON/Off button when Printer is in an error state to cause the action to

be cancelled. (Note: If no other error occurs, then the Pause button will
illuminate its blue LED.)

6

Press the Pause button when Printer is in an error state to cause the Printer to
retry. (Note: It will illuminate its blue LED and retry the failed action.)

7

When downloading an upgrade file, both blue LED’s will blink.

8

If a language (other then English) is currently selected:

You can press and hold the Pause button during the power-up sequence to
change the language back to English.

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