Section 8: troubleshooting, Printer error button and display message table – HID DTC4500 User Guide User Manual
Page 96
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DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
96
Section 8: Troubleshooting
Printer Error Button and Display Message Table
Step Procedure
1
All Printers have two (2) buttons, one for ON/Off (LEFT) and one for Pause (II)
(RIGHT).
2 The
ON/Off button is blue when the Printer is ON. When the Printer enters the
Sleep Mode, the button LED is dimmed but still ON.
3 The
Pause (II) button will be illuminated blue when the Printer is capable of
accepting a print job and is not in an error state.
• This button LED will continue to stay on while the Printer prints as long as
there is no error.
•
This button LED will also be dimmed when the Printer goes into sleep mode.
4
When an error occurs, the Pause button will no longer be illuminated blue, but
will blink red.
5 Press
the
ON/Off button when Printer is in an error state to cause the action to
be cancelled. (Note: If no other error occurs, then the Pause button will
illuminate its blue LED.)
6
Press the Pause button when Printer is in an error state to cause the Printer to
retry. (Note: It will illuminate its blue LED and retry the failed action.)
7
When downloading an upgrade file, both blue LED’s will blink.
8
If a language (other then English) is currently selected:
•
You can press and hold the Pause button during the power-up sequence to
change the language back to English.