2 troubleshooting, Scan to e-mail transmission, Internet fax transmission – Konica Minolta IF-118 User Manual

Page 128: Troubleshooting -3

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Operation Error Messages

9

IF-118

9-3

9.2

Troubleshooting

Remedies for several possible problems are described below.

Scan to E-mail Transmission

Internet Fax Transmission

Problem

Cause

Remedy

Page
referen
ce

Transmission
is not possible.

The connections are incorrect.

Check the LED indicator on
the hub and check the
connections.

-

The settings necessary for the
device are not registered.

Specify the necessary
network settings.

p. 3-2

The LAN cable is damaged.

Replace the LAN cable.

-

Transmission
is possible, but
the image
cannot be
outputted at
the recipient’s
terminal or
computer.

The recipient’s terminal is not
able to handle the sent image.

Change the size, resolution
and coding method so that
they are supported by the
recipient’s terminal, and then
try sending the data again.

p. 4-6
p. 4-7

The document text was not
inserted when the data was
sent.

With some e-mail
applications, if an e-mail
message is received
containing no text and only an
attached file, it may not be
possible to open the attached
file. Therefore, text should be
inserted into the document
that is sent.

p. 3-15

Problem

Cause

Remedy

Page
referen
ce

Transmission
is not possible.

The connections are incorrect.

Check the LED indicator on
the hub and check the
connections.

-

The settings necessary for the
device are not registered.

Specify the necessary
network settings.

p. 3-2

The LAN cable is damaged.

Replace the LAN cable.

-

An interruption
in the
transmission
was specified,
but the
transmission
was not
interrupted.

It takes some time to interrupt
an Internet fax transmission.

Wait until the transmission is
interrupted.

-

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