Eppendorf epMotion 5070 - Manual (Page 79)

Troubleshooting
epMotion ® 5070
English (EN)
79
11 Troubleshooting
If you cannot remedy an error with the recommended measures, please contact your local Eppendorf
partner. The contact address can be found online at: www.eppendorf.com/worldwide.
11.1 Error search
If an application does not start, check the following items:
Device
• Is the safety screen fully closed?
Tools
• Are the required dispensing tools available?
• Have the tools been correctly hung in the holder?
Worktable
• Is the labware displayed in the software identical to the labware on the epMotion worktable?
• Is the labware at the location shown on the display?
• Are all locations which are shown as empty in the software actually empty on the epMotion worktable?
Labware
• Is the labware correctly inserted?
• Is the labware inserted in the wrong direction?
• Are you using the correct height adapter?
• Are all vessels open?
• Are the epT.I.P.S. Motion racks sufficiently filled with pipette tips?
• Have the lids of the epT.I.P.S. Motion racks been removed?
• Are the lids of the Safe-Lock tubes positioned correctly?
• Are the required filling quantities in the source vessels?
• Are racks or plates that will be required later prepared in the park positions?
• Has the volume of the racks or plates, which will be required later, been entered in the application?
Waste container
• Is the waste container empty?
• Is the bag correctly positioned in the waste container?
• Is the clamping ring flush?
• Does the bag protrude over locations B1 or A1?
• Can the bag the hold the required number of tips?
Cleanbench
• Are the reflectors on the door of the Cleanbench in good condition?
• Has the device been positioned in the correct angle to the reflectors?