2N Analogue UMTS gateway 2N EasyGate UMTS USB - User Manual, v1.00 - Manual (Page 36)

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9. Troubleshooting
No LED is on after power up
•
Check the power supply.
All LEDs are on. No call is currently in progress.
•
EasyGate UMTS Data is in the special PCManager-based programming mode
- exit the PCManager to reset EasyGate UMTS Data.
•
Try to switch EasyGate UMTS Data off and on, the LEDs should go off in 3s
and signal the status of EasyGate UMTS Data.
EasyGate UMTS Data does not register to UMTS/GSM
•
Check the USIM card.
•
Check the PIN.
•
Check the antenna connection.
•
Select a place with a good UMTS/GSM signal.
No tone can be heard after line off-hook
•
Check the telephone line connection.
•
EasyGate UMTS Data is not initialized properly upon start (approx. 10s after
power up).
•
EasyGate UMTS Data is not supplied with power.
EasyGate UMTS Data keeps transmitting a tone during dialing, not receiving
the dialing
•
Select the correct dialing type (DTMF or pulse).
EasyGate UMTS Data does not communicate with PC
•
Check the serial cable connection.
•
Check the COM number setting on PC.
•
Check the COM parameters (115200 bps, 8N1).
•
EasyGate UMTS Data is not registered to the network.
•
A dialing or outgoing call establishing process takes place on EasyGate UMTS
Data.
•
An incoming call is ringing on EasyGate UMTS Data.