Support services – Rockwell Automation 1794-ID2 U.MNL INCREMENTAL ENCODER User Manual

Page 87

Advertising
background image

Publication 1794ĆUM015B-EN-P - May 2001

Support Services

At Allen-Bradley, customer service means experienced representatives at Customer
Support Centers in key cities throughout the world for sales service and support. Our
value-added services include:

Technical Support

•

SupportPlus programs

•

telephone support and 24-hour emergency hotline

•

software and documentation updates

•

technical subscription services

Engineering and Field Services

•

application engineering assistance

•

integration and start-up assistance

•

field service

•

maintenance support

Technical Training

•

lecture and lab courses

•

self-paced computer and video-based training

•

job aids and workstations

•

training needs analysis

Repair and Exchange Services

•

your only “authorized” source

•

current revisions and enhancements

•

worldwide exchange inventory

•

local support

Advertising