Rockwell Automation 1747-PCIS API Software - Open Controller - Manual (Page 7)

Publication 1747-UM002A-US-P - June 2000
Preface 3
Support Due to the PC-based architecture of the 1746 I/O PCI Interface and
open controller, the telephone support provided with the purchase
price of either product consists primarily of determining if the system
software and hardware is operating within documented specifications.
The tools for this support are:
•
diagnostic utility disks that ship with the 1746 I/O PCI Interface
and open controller
•
system diagnostic LEDs for 1746 I/O PCI Interface and
open controller
The diagnostic utility disk uses the DOS API as its programming
interface, which provides examples of how to use the API. The
diagnostic utility disk is a good tool to help diagnose your API
application software. See appendix B for more information.
When you purchase either product (1746 I/O PCI Interface system or
open controller system), you also receive firmware upgrades during
the 12-month warranty period.
You can purchase extended support in blocks of 5 hours by ordering
support contracts (1747-OCTS).