Dell 2135cn Color Laser Printer - Manual (Page 142)

Part of the output is too light.
5
Verify that the correct print media is being used. See "Supported Paper Types" . If not, use the print media recommended
for the printer.
Is the problem resolved?
The task is
complete. Go to action
6.
6
Ensure that the eight yellow ribbons are correctly removed from the Print Head Device (PHD) unit. See "Replacing the
Print Head Device (PHD) Unit" and "Installing the PHD Unit" . If not, remove the ribbons.
Is the problem resolved?
The task is
complete. Go to action
7.
7
Ensure that the developer motor functions properly.
1. Launch the Tool Box, and click Machine Check on the Diagnosis tab.
2. Select Main Motor Operation Check from the drop-down list box and click the Start button.
3. Click the Play of Sound button to check the motor sound.
Does the motor function properly?
Go to action 8.
Contact
Dell.
8
Ensure that the dispense motor for each toner cartridge functions properly.
1. Launch the Tool Box, and click Machine Check on the Diagnosis tab.
2. Select Dispense Motor Check (Yellow), Dispense Motor Check (Magenta), Dispense Motor Check (Cyan), or
Dispense Motor Check (Black) from the drop-down list box, and click the Start button.
3. Click the Play of Sound button to check the motor sound.
4. Repeat step 2 and 3 to perform Dispense Motor Check for the rest of the toner cartridges.
NOTE: You can perform Dispense Motor Check for CMYK in any order you desire.
Does the dispense motor function properly?
Go to action 9.
Contact
Dell.
9
If printing many low density images, execute the Toner Refresh Mode.
1. Launch the Tool Box, and click Refresh Mode on the Diagnosis tab.
2. Click the Yellow button under Toner Refresh Mode.
3. Repeat step 3 for Magenta, Cyan, and Black buttons.
CAUTION: Using the Refresh Mode consumes extra toner.
4. After you complete the Refresh Mode, select Chart Print from the list on the Diagnosis tab.
5. Click the 4 Colors Configuration Chart button.
The 4 Colors Configuration Chart is printed.
Is the problem resolved?
The task is
complete. Go to action
10.
10
Replace the PHD unit if you have a spare unit.
1. Replace the PHD unit. See "Replacing the Print Head Device (PHD) Unit" and "Installing the PHD Unit" .
2. After you replace the PHD unit, click Chart Print on the Diagnosis tab.
3. Click the 4 Colors Configuration Chart button.
The 4 Colors Configuration Chart is printed.
Is the problem resolved?
The task is
complete. Contact
Dell.
Action Yes No
1
If printing many low density images, execute the Toner Refresh Mode.
1. Launch the Tool Box, and click Refresh Mode on the Diagnosis tab.
2. Click the Yellow button under Toner Refresh Mode.
3. Repeat step 3 for Magenta, Cyan, and Black buttons.
CAUTION: Using the Refresh Mode consumes extra toner.
4. After you complete the Refresh Mode, select Chart Print from the list on the Diagnosis tab.
5. Click the 4 Colors Configuration Chart button.
The 4 Colors Configuration Chart is printed.
Is the problem resolved?
The task is complete. Go to action 2.
2
Replace the PHD unit if you have a spare unit.
1. Replace the PHD unit. See "Installing the PHD Unit" and "Installing the PHD Unit" .
2. After you replace the PHD unit, click Chart Print on the Diagnosis tab.
3. Click the 4 Colors Configuration Chart button.
The 4 Colors Configuration Chart is printed.
The task is complete. Contact Dell.