Appendix, Dell technical support policy, Warranty and return policy – Dell 2135cn Color Laser Printer User Manual
Page 192: Online services
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Appendix
Dell Technical Support Policy
Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of
the operating system, software program and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of
appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is
available at Dell Support. Additional technical support options may be available for purchase.
Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for third-party software and peripherals is
provided by the original manufacturer, including those purchased and/or installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory
Integration (CFI/DellPlus).
Online Services
You can learn about Dell products and services on the following websites:
(Asian/Pacific countries only)
(Japan only)
(Europe only)
(Latin American and Caribbean countries)
(Canada only)
You can access Dell Support through the following websites and e-mail addresses:
l
Dell Support websites
(Japan only)
(Europe only)
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Dell Support e-mail addresses
[email protected] (Latin America and Caribbean countries only)
[email protected] (Asian/Pacific countries only)
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Dell Marketing and Sales e-mail addresses
[email protected] (Asian/Pacific countries only)
[email protected] (Canada only)
l
Anonymous file transfer protocol (FTP)
ftp.dell.com
Log in as user: anonymous, and use your e-mail address as your password.
Warranty and Return Policy
Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with
industry-