Dell UPS 10000R - Manual (Page 85)

85 Troubleshooting |
Event Log Menu
From the Event Log menu, you can access the last 50 events, which includes events, notices, and
alarms, arranged from newest to oldest. Events, notices, and alarms are logged in the Event Log when
they occur and, if applicable, when they were cleared as follows:
S Events are silent conditions that are recorded in the Event Log as status information, such as
“Clock Set Done.” Events do not require a response.
S Notices, including active notices, are recorded in the Event Log. Active notices, such as “Bypass AC
Over Voltage,” are typically announced by an intermittent beep. Notices do not normally require a
response.
S Alarms, including active alarms, are recorded in the Event Log. Active alarms are typically
announced by either an intermittent beep or a continuous audible alarm. Examples are “Fan
Failure” and “Heatsink Over Temperature.” Active alarms require a response.
The UPS Status menu displays by default. To access troubleshooting information using the Event Log
menu:
1 Press the button for one second to go to the main menu selection and scroll down to the
Event Log menu using the button.
2 Click the button to enter the Event Log list.
3 Scroll through the listed events, notices, and alarms using the or button.
Alarms, Notices, and Events
Table 17 describes typical alarms, notices, and events.
Table 17. Alarms, Notices, and Events
Alarms, Notices, and Events Possible Cause Action
The UPS does not provide or
indicate the expected backup
time.
The batteries need charging or
service.
Apply utility power for 48 hours to charge the
batteries. If the condition persists, contact
your service representative.
Power is not available at the
UPS output receptacles.
The UPS is in Standby mode. Supply power to the connected equipment by
pressing the On/Off button until the front
panel displays the UPS status summary screen.
The UPS does not start.
(The LCD is off.)
Power is not connected. Check the power connections. Also ensure
that the battery is connected to utility power.
The UPS operates normally,
but some or all of the
protected equipment is not
on.
The equipment is not
connected correctly to the UPS.
Verify that the equipment is plugged into the
UPS receptacles. Also verify that the load
segment is on.