Streaks appear on the output – Dell 3130cn Color Laser Printer User Manual

Page 192

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Action

Yes

No

1

The print cartridges may be low or need to be replaced. Confirm the amount of toner in each

print cartridge.

1. Check the toner level in the Status tab in the Status Monitor.

2. Replace the print cartridges as necessary.

Is the problem recovered?

The task is

complete.

Go to

action

2.

2

If the user is using non-Dell brand print cartridges, disable the Non-Dell Toner option.

1. Launch the Tool Box, and click Non-Dell Toner on the Printer Maintenance tab.

2. Ensure that the On check box is not selected.

Is the problem recovered?

The task is

complete.

Go to

action

3.

3

Disable the Toner Saving Mode in the printer driver.

1. On the Advanced tab, ensure that the Toner Saving Mode check box is not selected.

Is the problem recovered?

The task is

complete.

Go to

action

4.

4

The print media surface may be uneven. Try changing the Paper Type setting in the printer

driver. For example, change the plain paper to thick.

1. On the Paper/Output tab, change the Paper Type setting.

Is the problem recovered?

The task is

complete.

Go to

action

5.

5

Verify that the correct print media is being used. See

"Supported Paper Sizes"

. If not, use the

print media recommended for the printer.

Is the problem recovered?

The task is

complete.

Contact

Dell.

6

Ensure that four orange ribbons and four yellow ribbons are correctly removed from the print

cartridge. See

"Replacing Print Cartridges"

. If not, remove the ribbons.

Is the problem recovered?

The task is

complete.

Go to

action

7.

7

Replace the print cartridge if you have a spare.

1. Replace the print cartridge. See

"Installing the Print Cartridges"

and

"Replacing Print

Cartridges"

.

2. After you replace the print cartridge, click Chart Print on the Diagnosis tab.

3. Click the 4 Colors Configuration Chart button.

The 4 Colors Configuration Chart is printed.

Is the problem recovered?

The task is

complete.

Contact

Dell.

Streaks appear on the output.

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