Part or the entire output is black, Pitched color dots – Dell 3130cn Color Laser Printer User Manual

Page 193

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Action

Yes

No

1

The print cartridges may be low or need to be replaced. Confirm the amount of toner

in each print cartridge.

1. Check the toner level in the Status tab in the Status Monitor.

2. Replace the print cartridges as necessary.

Is the problem recovered?

The task is

complete.

Go to

action 2.

2

If the user is using non-Dell brand print cartridges, disable the Non-Dell Toner

option.

1. Launch the Tool Box, and click Non-Dell Toner on the Printer Maintenance

tab.

2. Ensure that the On check box is not selected.

Is the problem recovered?

The task is

complete.

Go to

action 3.

3

Replace the print cartridge if you have a spare.

1. Replace the print cartridge. See

"Installing the Print Cartridges"

and

"Replacing

Print Cartridges"

.

2. After you replace the print cartridge, click Chart Print on the Diagnosis tab.

3. Click the Pitch Configuration Chart button.

The Pitch Configuration Chart is printed.

Is the problem recovered?

The task is

complete.

Contact

Dell.

Part or the entire output is black.

Action

Yes

No

1

Ensure that the print cartridges are installed correctly. See

"Installing the Print

Cartridges"

.

Is the problem recovered?

The task is

complete.

Go to

action 2.

2

Ensure Output Color is set to Color (Auto) in the printer driver.

1. On the Graphics tab, ensure that the Output Color is set to Color (Auto).

Is the problem recovered?

The task is

complete.

Go to

action 3.

3

Replace the print cartridge if you have a spare.

1. Replace the print cartridge. See

"Installing the Print Cartridges"

and

"Replacing Print Cartridges"

.

2. After you replace the print cartridge, click Chart Print on the Diagnosis tab.

3. Click the 4 Colors Configuration Chart button.

The 4 Colors Configuration Chart is printed.

Is the problem recovered?

The task is

complete.

Contact

Dell.

Pitched color dots

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