The output is too light – Dell 2155cn/cdn Color Laser Printer User Manual

Page 691

Advertising
background image

Troubleshooting Guide

689

FILE LOCATION: C:\Users\fxstdpc-

admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm

D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY

Auger mark

Wrinkled/Stained paper

Damage on the leading edge of paper

The output is too light

Action

Yes

No

1 The toner cartridges may be low or need to be

replaced. Confirm the amount of toner left in
each toner cartridge.

a

Check the toner level in the Status tab in the
Status Monitor.

b

Replace the toner cartridges as necessary.

Does this solve your problem?

The task is
complete.

Go to action 2.

2 If you are using non-Dell brand toner cartridges,

disable the Non-Dell Toner option.

a

Launch the Tool Box, and click Non-Dell
Toner
on the Printer Maintenance tab.

b

Ensure that the On check box is not selected.

Does this solve your problem?

The task is
complete.

Go to action 3.

3 Disable the Toner Saving Mode in the printer

driver.

a

On the Advanced tab, ensure that the Toner
Saving Mode
check box is not selected.

Does this solve your problem?

The task is
complete.

Go to action 4.

Advertising