Dell 2155cn/cdn Color Laser Printer - Manual (Page 702)

700 Troubleshooting Guide
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm
D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY
Action Yes No
1 Ensure the light path is not covered.
a Remove the PHD unit, and keep it in the dark
place. See "Replacing the Print Head Device
(PHD) Unit."
b Check the light path, and then remove the
shielding.
c Re-install the PHD unit. See "Installing a
PHD Unit."
d Launch the Tool Box, and click Chart Print
on the Diagnosis tab.
e Click the Pitch Configuration Chart button.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is
complete. Go to action 2.
2 Replace the PHD unit if you have a spare unit.
a Replace the PHD unit. See "Replacing the
Print Head Device (PHD) Unit" and
"Installing a PHD Unit."
b After you replace the PHD unit, click Chart
Print on the Diagnosis tab.
c Click the Pitch Configuration Chart button.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is
complete. Contact Dell.