Troubleshooting external connections, Troubleshooting power supply/cooling fan module – Dell POWERVAULT MD3600F User Manual

Page 298

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Troubleshooting: Your Array

Troubleshooting External Connections

• Verify that the cables are connected to the correct ports before

troubleshooting any external devices. To locate the back-panel connectors

on your array, see Figure 3-1.

• Ensure that all the cables are securely attached to the external connectors

on your array.

• For information on cabling, see the Dell PowerVault MD3600f

Deployment Guide at dell.com/support/manuals.

Troubleshooting Power Supply/Cooling Fan

Module

CAUTION:

Many repairs may only be done by a certified service technician.

You must only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.

CAUTION:

It is recommended that you turn off the host server before turning off

the array to prevent loss of data.

1 Locate the faulty power supply and determine the status of the LEDs.

• If the AC power LED is not lit, check the power cord and power source

into which the power supply is plugged.
• Connect another device to the power source to verify if it is working.
• Connect the cable to a different power source.
• Replace the power cable.
If the problem is not resolved, see "Getting Help" on page 309.

• If the DC power LED is not lit, verify that the power switch is turned

on. If the power switch is turned on, see step 2.

• If the power supply’s fault indicator is lit, see "Getting Help" on page 309.

book.book Page 298 Tuesday, June 18, 2013 3:03 PM

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