Dell 3333/3335dn Mono Laser Printer User Manual

Page 12

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Job takes longer than expected to print .........................................................................................................267
Job prints from the wrong tray or on the wrong paper..................................................................................267
Incorrect characters print ...............................................................................................................................268
Tray linking does not work..............................................................................................................................268
Large jobs do not collate.................................................................................................................................268
Unexpected page breaks occur.......................................................................................................................268

Solving copy problems..........................................................................................................................269

Copier does not respond ................................................................................................................................269
Scanner unit does not close............................................................................................................................269
Poor copy quality ............................................................................................................................................269
Partial document or photo copies ..................................................................................................................271

Solving scanner problems.....................................................................................................................271

Checking an unresponsive scanner.................................................................................................................271
Scan was not successful ..................................................................................................................................272
Scanning takes too long or freezes the computer ..........................................................................................272
Poor scanned image quality............................................................................................................................272
Partial document or photo scans....................................................................................................................273
Cannot scan from a computer ........................................................................................................................273

Solving fax problems.............................................................................................................................273

Caller ID is not shown .....................................................................................................................................273
Cannot send or receive a fax ..........................................................................................................................274
Can send but not receive faxes.......................................................................................................................275
Can receive but not send faxes.......................................................................................................................276
Received fax has poor print quality ................................................................................................................276

Solving option problems........................................................................................................................277

Option does not operate correctly or quits after it is installed ......................................................................277
Drawers...........................................................................................................................................................278
Memory card ..................................................................................................................................................278
Flash memory card .........................................................................................................................................278
Hard disk with adapter ...................................................................................................................................278
Internal Solutions Port....................................................................................................................................278

Solving paper feed problems.................................................................................................................279

Paper frequently jams.....................................................................................................................................279
Paper trays......................................................................................................................................................279
Paper jam message remains after jam is cleared ...........................................................................................280
Page that jammed does not reprint after you clear the jam ..........................................................................280

Solving print quality problems..............................................................................................................280

Isolating print quality problems......................................................................................................................280
Blank pages .....................................................................................................................................................281
Characters have jagged or uneven edges .......................................................................................................281
Clipped images................................................................................................................................................282
Ghost images ..................................................................................................................................................282
Gray background.............................................................................................................................................282

Contents

12

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