Incorrect characters print, Make sure the printer is not in hex trace mode, Tray linking does not work – Dell 3333/3335dn Mono Laser Printer User Manual

Page 268: Load the same size and type of paper, Use the same paper size and paper type settings, Large jobs do not collate, Make sure collate is set to on, Reduce the complexity of the print job, Make sure the printer has enough memory, Increase the print timeout value

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Incorrect characters print

M

AKE

SURE

THE

PRINTER

IS

NOT

IN

H

EX

T

RACE

MODE

If Ready Hex appears on the display, then you must exit Hex Trace mode before you can print your job. Turn the
printer off and back on to exit Hex Trace mode.

Tray linking does not work

These are possible solutions. Try one or more of the following:

L

OAD

THE

SAME

SIZE

AND

TYPE

OF

PAPER

Load the same size and type of paper in each tray to be linked.

Move the paper guides to the correct positions for the paper size loaded in each tray.

U

SE

THE

SAME

P

APER

S

IZE

AND

P

APER

T

YPE

SETTINGS

Print a menu settings page and compare the settings for each tray.

If necessary, adjust the settings from the Paper Size/Type menu.

Note: The multipurpose feeder does not automatically sense the paper size. You must set the size from the Paper
Size/Type menu.

Large jobs do not collate

These are possible solutions. Try one or more of the following:

M

AKE

SURE

C

OLLATE

IS

SET

TO

O

N

From the Finishing menu or Print Properties, set Collate to On.

Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.

R

EDUCE

THE

COMPLEXITY

OF

THE

PRINT

JOB

Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of
images, and the number of pages in the job.

M

AKE

SURE

THE

PRINTER

HAS

ENOUGH

MEMORY

Add printer memory or an optional hard disk.

Unexpected page breaks occur

I

NCREASE

THE

P

RINT

T

IMEOUT

VALUE

1

Make sure the printer is on and Ready appears.

2

On the home screen, touch

.

Troubleshooting

268

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