Dell 3333/3335dn Mono Laser Printer - Manual (Page 274)

Cannot send or receive a fax
These are possible solutions. Try one or more of the following:
E
NABLE THE FAX FUNCTION
For more information, see “Initial fax setup” on page 122.
C
HECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
C
HECK THE POWER
Make sure the printer is plugged in, the power is on, and Ready appears.
C
HECK THE PRINTER CONNECTIONS
Make sure the cable connections for the following hardware are secure, if applicable:
• Telephone
• Handset
• Answering machine
C
HECK THE TELEPHONE WALL JACK
1 Plug a telephone into the wall jack.
2 Listen for a dial tone.
3 If you do not hear a dial tone, then plug a different telephone into the wall jack.
4 If you still do not hear a dial tone, then plug a telephone into a different wall jack.
5 If you hear a dial tone, then connect the printer to that wall jack.
R
EVIEW THIS DIGITAL PHONE SERVICE CHECKLIST
The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services
can be used.
• If you are using an ISDN telephone service, then connect the printer to an analog telephone port (an R-interface
port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN
provider.
• If you are using DSL, then connect to a DSL filter or router that will support analog use. For more information,
contact your DSL provider.
• If you are using a PBX telephone service, then make sure you are connecting to an analog connection on the PBX.
If none exists, consider installing an analog telephone line for the fax machine.
Troubleshooting 274