Confidential and other held jobs do not print, Make sure the printer has sufficient memory, Job takes longer than expected to print – Dell 3333/3335dn Mono Laser Printer User Manual

Page 267: Reduce the complexity of the print job, Check the paper type setting

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Confidential and other held jobs do not print

These are possible solutions. Try one or more of the following:

P

ARTIAL

JOB

,

NO

JOB

,

OR

BLANK

PAGES

PRINT

The print job may contain a formatting error or invalid data.

Delete the print job, and then print it again.

For PDF documents, recreate the PDF and then print it again.

M

AKE

SURE

THE

PRINTER

HAS

SUFFICIENT

MEMORY

Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.

Job takes longer than expected to print

These are possible solutions. Try one or more of the following:

R

EDUCE

THE

COMPLEXITY

OF

THE

PRINT

JOB

Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job.

C

HANGE

THE

P

AGE

P

ROTECT

SETTING

TO

O

FF

1

Make sure the printer is on and Ready appears.

2

On the home screen, touch

.

3

Touch Settings.

4

Touch General Settings.

5

Touch the down arrow until Print Recovery appears.

6

Touch Print Recovery.

7

Touch the right arrow next to Page Protect until Off appears.

8

Touch Submit.

9

Touch .

Job prints from the wrong tray or on the wrong paper

C

HECK

THE

PAPER

TYPE

SETTING

Make sure the paper type setting matches the paper loaded in the tray:

1

From the printer control panel Paper menu, check the Paper Type setting.

2

Before sending the job to print, specify the correct type setting:

For Windows users, specify the type from Print Properties.

For Macintosh users, specify the type from the Print dialog.

Troubleshooting

267

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