Before you begin – Dell Precision 330 User Manual

Page 118

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118

Solving Problems

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Before You Begin

This section describes system and software problems, offers corrective
actions, describes the

Dell Diagnostics

utility, and provides system messages

and codes. Before you call Dell for technical assistance, complete the
following tasks to help you resolve computer problems:

Read "

About Your Computer

," including "

Finding Information and

Assistance

."

Read "

Safety First—For You and Your Computer

."

Take the problem-solving action listed in the following table for the

component or equipment that is not working properly.

S o l v i n g P r o b l e m s

Problem

Action

Power indicator does not light

See "

Power Problems

"

Monitor power indicator does not light

See "

Monitor Problems

"

No video display on the monitor

See "

Video Problems

"

No sound

See "

Sound and Speaker Problems

"

Printer not working properly

See "

Printer Problems

"

Serial or other parallel devices not

working properly

See "

Serial or Parallel Device Problems

"

Mouse not working properly

See "

Mouse Problems

"

Keyboard not working properly

See "

Keyboard Problems

"

Cannot read or access diskettes

See "

Diskette Drive Problems

"

Cannot boot the computer or access a

hard drive

See "

Hard Drive Problems

"

System time resets or loses time

See "

Battery Problems

"

Expansion card errors or malfunction

See "

Expansion-Card Problems

"

A program locks up

See "

Recover From a Program That Is

Not Responding

"

Computer locks up

See "

Restart a Computer That Is Not

Responding

"

Computer gets wet

See "

Repairing a Wet Computer

"

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