Dell Precision 330 - Manual (Page 183)

Getting Help 183
Name: _____________________________________________________ Date: ______________________________
Address: ___________________________________________________ Phone number: ______________________
Service tag (bar code on the back of the computer): ______________________________________________________
Express Service Code: _____________________________________________________________________________
Return Material Authorization Number (if provided by Dell support technician): _______________________________
Operating system and version: _______________________________________________________________________
Peripherals: ______________________________________________________________________________________
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Expansion cards: __________________________________________________________________________________
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Are you connected to a network? yes no
Network, version, and network card: __________________________________________________________________
Programs and versions: _____________________________________________________________________________
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Refer to your operating system documentation to determine the contents of the system’s startup files.
Print each file if possible. Otherwise, record the contents of each file before calling Dell.
Error message, beep code, or diagnostic code: ___________________________________________________________
Description of problem and troubleshooting procedures you performed: ______________________________________
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Diagnostics Checklist