Dell Precision 330 - Manual (Page 127)

Solving Problems 127
Yes. The problem is resolved.
No. Go to
step 2 .
2 Run the printer's self-test.
Does the self-test complete successfully?
Yes. Go to
step 3 .
No. The printer is probably defective. If you bought the printer from
Dell, contact Dell for technical assistance. If you did not, take it to an
authorized service center for repair.
3 Try to print again.
Does the print operation complete successfully?
Yes. The problem is resolved.
No.
Contact Dell for technical assistance.
Serial or Parallel Device Problems
NOTE: If you are having a problem with a printer, see " Printer Problems ."
If a system error message indicates a port problem or if equipment
connected to a port seems to perform incorrectly or not at all, the source of
the problem can be any of the following:
• A faulty connection between the input/output (I/O) port and the
device
• Incorrect settings for system setup options
• Incorrect settings in the operating system's configuration files
• A faulty cable between the I/O port and the device
• A faulty device
• Faulty I/O port logic on the system board
• Conflicting COM port settings
• Lack of drivers
Basic Checks:
• Disconnect the cable from the computer and check the cable
connector for bent or broken pins. Check for damaged or frayed cables.