System memory problems – Dell Precision 330 User Manual

Page 144

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144

Solving Problems

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Symptoms:

System hangs or locks up, particularly while using a specific device.

Memory parity errors occur on parity-enabled systems.

Noise or other problems from sound cards.

Unintelligible characters printed on the printer.

Mouse pointer hangs and will not move or moves in a stuttering

fashion.

Messages stating that the computer is not operating at maximum

performance.

While running Microsoft Windows, the system drops to Safe Mode.

Errors and crashes of applications for no apparent reason.

Nothing displays on the video monitor.

To resolve hardware conflicts:

Ensure that the conflict is not a

software problem

.

Remove any newly added hardware and contact the hardware

manufacturer.

See your operating system documentation.

System Memory Problems

During POST, the computer checks the computer's memory, determines the
amount of installed memory, and then writes to and reads from the number
of available bytes to ensure proper operation.

Basic Checks:

If an insufficient memory message appears, save and close any open

files and exit any open application programs not in use.

Consider installing additional system memory.

Run the System Memory test in the

Dell Diagnostics

.

Reseat the memory modules.

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