Dell Precision 330 User Manual

Page 123

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Solving Problems

123

If the monitor display is blank, the computer may be in suspended, or

hibernate, state. Push and release the power button, move the mouse,

or press a key on the keyboard to bring the computer out of the

suspended state.

Disconnect the monitor interface cable from the computer and check

the cable connector for bent or broken pins. Check for damaged or

frayed cables.

If the monitor interface cable is not damaged, ensure that it is firmly

connected to the computer.

Adjust brightness and contrast settings on the monitor.

Check for interference:

– Electrical appliances on the same circuit or operating in close

proximity to the computer can cause interference.

– Audio equipment and certain types of lamps operating in

immediate proximity to the computer can cause interference.

Restart the computer.

If the problem still exists after you complete the basic checks, fill out the

Diagnostics Checklist

as you perform the following steps:

1

Perform the procedure in "

Monitor Problems

."

Is the computer working properly?
Yes. The problem is resolved.
No. Go to the next question.
Do you have another computer that is working properly?
Yes. Go to

step 2

.

No. Go to

step 6

.

2

Turn off the original computer and monitor, wait at least 30 seconds,

and disconnect the monitor.

3

Turn off your other computer, wait at least 30 seconds, and disconnect

its monitor. Connect the monitor from the original computer, and

then turn them on.

4

Allow 1 minute for the computer to initialize its components, and

then adjust the monitor's brightness and contrast controls.

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