Before you call, Ice, see – Dell Precision 330 User Manual

Page 182

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182

Getting Help

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Returns that are missing any of the preceding requirements will be refused
at our receiving dock and returned to you.

Before You Call

NOTE:

Have your Express Service Code ready when you call. The code helps

Dell’s automated-support telephone system direct your call more efficiently.

Remember to fill out the

Diagnostics Checklist

below. If possible, turn on

your system before you call Dell for technical assistance and call from a
telephone at or near the computer. You may be asked to type some
commands at the keyboard, relay detailed information during operations, or
try other troubleshooting steps possible only at the computer system itself.
Ensure that the system documentation is available.

CAUTION:

Before servicing any components inside your computer,

see "

Safety First—For You and Your Computer

."

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