Sound and speaker problems, Step 6 – Dell Precision 330 User Manual

Page 124

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124

Solving Problems

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Is the monitor readable?
Yes. The monitor is working properly. There may be a problem with the

video card in the original computer. Go to

step 5

.

No. The monitor may be defective. See "

Monitor Problems

."

5

Turn off the computer and monitor, wait at least 30 seconds, and

disconnect the monitor. Connect the monitor back to the original

computer, and then turn them on.

6

Turn off nearby fans, lights, lamps, or other electrical devices.

Is the monitor readable?
Yes. One or more of those devices was causing interference. The

problem is resolved.
No. Go to

step 7

.

7

Enter

system setup

and ensure that Primary Video Controller under

the Integrated Devices option is set correctly. Then exit

system setup

properly to save the information, and reboot the system.

• For an accelerated graphics port (AGP) expansion card, set

Primary Video Controller to AGP

• For a Peripheral Component Interconnect (PCI) expansion card,

set Primary Video Controller to Auto.

Is the device working properly?
Yes. The problem is resolved.
No. Go to

step 8

.

8

Run the VESA/VGA Interface tests in the

Dell Diagnostics

.

Did any of the tests fail?
Yes. The video controller on the system board may be defective.

Contact Dell

for technical assistance.

No.

Contact Dell

for technical assistance.

Sound and Speaker Problems

Basic Checks:

If using external speakers:

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