Network problems – Dell Precision 330 User Manual

Page 139

Advertising
background image

Solving Problems

139

No. You may have a faulty expansion card. Go to

step 8

.

8

Turn off the computer and peripherals, disconnect them from their

electrical outlets, wait at least 5 seconds, and then remove the

computer cover.

9

Remove all expansion cards except the video card.

NOTE:

If your primary hard drive is connected to a drive controller card

and not one of the system board enhanced integrated drive electronics
(EIDE) connectors, leave the drive controller card installed in the
computer.

10

Replace the computer cover, reconnect the computer and peripherals

to their electrical outlets, and turn them on.

11

Run the RAM test group in the

Dell Diagnostics

.

Did any of the diagnostics tests fail?
Yes.

Contact Dell

for technical assistance.

No. Go to

step 12

.

12

Turn off the computer and peripherals, disconnect them from their

electrical outlets, wait at least 5 seconds, and then remove the

computer cover.

13

Reinstall one of the expansion cards that you removed previously, and

repeat

step 10

and

step 11

.

Did any of the diagnostics tests fail?
Yes. The expansion card you just reinstalled is faulty and needs to be

replaced.
No. Repeat

step 12

and

step 13

with a different expansion card. Go to

step 14

.

14

If you have replaced all the expansion cards and the problem is not

resolved,

contact Dell

for technical assistance.

Network Problems

Basic Checks:

Check the

network activity indicators

to see if the computer is

communicating with the network.

Advertising