Dell Precision 330 User Manual

Page 146

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146

Solving Problems

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Check the

diagnostic indicators

to see if the specific problem is

identified.

Ensure that a voltage regulator module (VRM) is installed for the

microprocessor.

If a

system message

indicated a problem with the microprocessor, the

processor may need to be replaced.

Run the System Board Devices and Processor Cache test groups in the

Dell Diagnostics

.

Reseat the microprocessor.

Reseat the VRM.

Reconnect the cooling fan for the installed microprocessor.

Restart the computer.

If the problem still exists after you complete the basic checks, fill out the

Diagnostics Checklist

as you perform the following steps.

CAUTION:

Before you perform this procedure, see "

Safety First—

For You and Your Computer

."

NOTICE:

Before disconnecting a device from the computer, wait 10 to 20

seconds after disconnecting the computer from its electrical outlet. Before
removing a component from the system board, verify that the standby power
light on the system board has turned off. To locate this light, see "

System Board

Components

" or "

Interior Service Label

."

1

Run the System Board Devices and Processor Cache test groups in the

Dell Diagnostics

.

Did any of the diagnostics tests fail?
Yes.

Contact Dell

for technical assistance.

No. Go to the next question.

2

Turn off the computer and devices, disconnect them from their

electrical outlets, and wait 10 to 20 seconds.

3

Lay the computer on its right side.

4

Remove the computer cover

.

5

Remove and install the microprocessor

.

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