Dell 2355dn Multifunction Mono Laser Printer - Manual (Page 294)

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8 Pull the jammed paper out.
If the jammed paper does not move when you pull, push the two blue pressure levers up to
loosen the paper, and then remove it.
9 Return the fuser door, and duplex guide to their original position.
10 Close the rear door.
11 Open and close the front cover.
Printing automatically resumes.
Duplex Jam
Duplex Jam 0
1 Pull the duplex unit out of the printer.