Dell 2355dn Multifunction Mono Laser Printer - Manual (Page 319)

318
Common Macintosh Problems
Problems in the choose
r
NOTE: Refer to Mac OS User’s Guide that came with your computer for further information on Mac OS error
messages.
Troubleshooting PostScript (PS) Errors
NOTE: To receive a printed or screen displayed message when PS errors occur, open the Print Options window and
click the desired selection next to the PostScript errors section.
Can’t scan via Gimp
Front-end. • Check if Gimp Front-end has “Xsane:Device dialog.” on the “Acquire” menu. If not, you
should install Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in
package for Gimp on Linux distribution CD or Gimp home page. For the detail information,
refer to the Help for Linux distribution CD or Gimp Front-end application.
If you wish to use other kind of scan application, refer to the Help for application.
I encounter error “Unable to
open MFP port device file!”
when printing a document. Avoid changing print job parameters (via SLPR utility, for example) while a print job is in
progress. Known versions of CUPS server break the print job whenever print options are
changed and then try to restart the job from the beginning. Since Linux MFP driver locks MFP
port while printing, the abrupt termination of the driver keeps the port locked and therefore
unavailable for subsequent print jobs. If this situation occurred, try to release the MFP port.
Condition Suggested solutions
Condition Suggested solutions
The printer does not print a
document from Acrobat
Reader. Incompatibility between the PDF file and the Acrobat products:
Printing the PDF file as an image may solve this problem. Turn on Print As Image from the
Acrobat printing options.
The document has printed,
but the print job has not
disappeared from the spooler
in Mac OS 10.3.2. Update your Mac OS to OS 10.3.3. or higher.
Some letters are not
displayed normally during
the cover page printing. This problem is caused because Mac OS cannot create the font during the cover page printing.
English alphabet and numbers are displayed normally at the cover page.
When printing a document in
Macintosh with Acrobat
Reader 6.0 or higher, colors
print incorrectly. The resolution setting in the printer driver may not be matched with the one in Acrobat
Reader.