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Loose toner

• Clean the inside of the printer. See "Cleaning the Interior".

• Check the paper type and quality. See "Paper Specifications".

• If the problem persists, the printer may require repair. Contact a service representative.

Character Voids

Character voids have white areas where they should be solid black:

• If you are using transparencies, try another type of transparency. Because of the composition

of the transparency, some character voids are normal.

• You may be printing on the wrong surface of the paper. Turn over the stack of paper in the

paper tray.

• The paper may not meet paper specifications. See "Paper Specifications".

Horizontal stripes

If horizontally aligned black streaks or smears appear:

• The toner cartridge may be installed improperly. Remove the toner cartridge and reinsert.

• The toner cartridge may be defective. Install a new toner cartridge. See "Replacing the Toner

• If the problem persists, the printer may require repair. Contact a service representative.

Curl

If the printed paper is curled or the paper does not feed into the printer:

• Turn over the stack of paper in the paper tray. Also try rotating the paper 180° in the paper

tray.

• Try printing to other rear door.

Condition