Dell PowerVault NX3500 - Manual (Page 98)

98 Troubleshooting Your System
1 If the system is operational, run the appropriate online diagnostic test.
See "Running the System Diagnostics" on page 105.
If diagnostics indicates a fault, follow the corrective actions provided by
the diagnostic program.
2 If the system is not operational, turn off the system and attached
peripherals, and unplug the system from the power source. Wait at least 10
seconds and then reconnect the system to power.
3 Turn on the system and attached peripherals and note the messages on the
screen.
Go to step 12 if an error message appears indicating a fault with a specific
memory module.
4 Enter the System Setup program and check the system memory setting.
Make any changes to the memory settings, if needed.
If the memory settings match the installed memory but a problem is still
indicated, go to step 12.
5 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
6 Open the system. See "Opening the System" on page 52.
7 Check the memory channels and ensure that they are populated correctly.
See "General Memory Module Installation Guidelines" on page 67.
8 Reseat the memory modules in their sockets. See "Replacing Memory
Modules" on page 67.
9 Close the system. See "Closing the System" on page 53.
10 Reconnect the system to its electrical outlet, and turn on the system and
attached peripherals.
11 Enter the System Setup program and check the system memory setting.
If the problem is not resolved, proceed with the next step.
12 Turn off the system and attached peripherals, and disconnect the system
from the power source.
13 Open the system. See "Opening the System" on page 52.
14 If a diagnostic test or error message indicates a specific memory module as
faulty, swap or replace the module.
book.book Page 98 Monday, January 24, 2011 12:24 PM