GE C2S985SETSS - Manual (Page 53)

Before you call for service^
GEAppliances.com
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Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Top burners do not light
or do not burn evenly Plug on range is not completely
inserted in the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Burner hole or slits on the side
of the burner may be clogged.
Remove the burner caps and clean them. Check and
clean the electrode area for burned-on food or grease.
See the Care and cleaning of the range section.
Improper burner assembly. Make sure the burner parts are installed correctly.
See the Care and cleaning of the range section.
Surface burners light
but oven does not
The oven gas shut-off valve
may have accidentally been
moved during cleaning or
moving.
To check the oven gas shut-off valve, remove the
drawer (see the Care and cleaning of the range section)
For lower oven drawer models, remove the rear access
panel by unscrewing the thumbscrews in the upper left
and right corner. Look for the gas shut-off lever at the
back of the range.
Thumbscrews
Burner flames very
large or yellow Improper air to gas ratio. • If range is connected to LP gas, contact the person
who installed your range or made the conversion.
Control signals after
entering cooking time
or start time You forgot to enter a bake • Touch the Bake pad and desired temperature or the
temperature or cleaning time. Self Clean pad and desired clean time.
Food does not bake
or roast properly
in the upper oven Oven controls improperly set. • See the Using the upper oven section.
Rack position is incorrect. • See the Using the upper oven section.
Incorrect cookware or cookware • See the Using the upper oven section,
of improper size being used.
Oven thermostat needs • Seethe Adjust the upper oven thermostat—
adjustment. Do ityourselfl section.
Clock not set correctly. • See the Using the clock and timer section.
Aluminum foil used improperly • See the Care and cleaning of the range section,
in the oven.
Oven bottom not securely
seated in position.
See the Installation of the range section.
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