FingerTec OFIS Gateway User Manual

Page 34

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34

CONTENTS

Q

Why does the user of an Administrator privilege fail to execute file decryption in NTFS
format although the original files and the encrypted files are saved in the same folder?

A

When you execute file decryption where the original files and encrypted files are saved
in the same folder, decrypting the encrypted file will mean that the original file will have
to be overwritten, which is not permitted by the program. To be able to decrypt the en-
crypted file, simply rename the encrypted file and proceed.

Q

I can’t seem to encrypt files with a “~” mark. How do I do this?

A

Files with a “~” mark can’t be encrypted. To be able to encrypt it, simply rename the file
and remove the symbol from the filename.

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