Dish Network Solo ViP 411 - Manual (Page 116)

106
Troubleshooting Tables
Reference
Remote Control
What Is Happening Possible Reason What to Do
When you press a button on the
remote control, the receiver does not
do what you expect.
The remote control may be
missing batteries, the batteries
may be incorrectly placed in the
remote, the batteries may be
weak or dead, or there may be
InfraRed (IR) interference in the
room.
• Install four new AAA batteries in the
remote control.
• If the remote control has fresh
batteries, check whether they are
placed according to the label diagram.
If not, remove them and install them
correctly.
• Move the receiver away from an
HDTV.
• Diable the ambient light sensor on an
LCD HDTV.
• Increase the HDTV’s brightness
setting.
When you press the remote control
POWER button to turn the receiver on,
the receiver front panel power light
does not light up.
• Remote control is not
operating properly or the
batteries are weak or dead.
• The receiver power cord is not
plugged into a power outlet, or
there may be a problem with
the power.
• The remote control(s) may not
be set to the address(es) used
by the satellite receiver.
• Try the receiver’s front panel button to
see if the receiver responds.
• Replace the remote batteries with
fresh ones.
• Check that the receiver power cord is
not damaged, and that the plug is
inserted correctly into the outlet.
• Make sure the remote control(s) are
set to the same address(es) used by
the satellite receiver.