Troubleshooting – Desa (V)CB36N(E) User Manual

Page 28

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117437-01B

8

TROUBLEShOOTING

Continued

POSSIBLE CAUSE

1. No gas supply, or shutoff

valve is OFF

2. Air in gas line

3. Construction debris clogging

pilot orifice

4. Low gas pressure

5. Kinked pilot line

6. Control valve is not opening

7. No power to unit or the igni-

tion module

1. Loose wiring on ignitor wire

to ignition module and/or poor

ground to ignition module

2. Pilot flame too low to sense

1. Pilot flame may be too low to

sense flame causing ignition

module to shut down

2. Improper or restricted venting

OBSERVED PROBLEM

Electronic Ignition Models Only

Ignitor will not spark or pilot will

not light

Electronic Ignition Models Only

Pilot will not stay lit

Electronic Ignition Models Only

Frequent outage of main burner

and pilot after complete ignition

sequence

REMEDY

1. Check to see if you have gas

supply and that equipment

shutoff valve is opened

2. Repeat lighting procedure

several times to purge all air

out of lines. If after repeated

attempts appliance does not

light, call for qualified service

and repair

3. Remove debris and dirt, and

inspect and clean any other

possible obstructions

4. Contact your gas supplier to

check pressure

5. Have a qualified technician

replace pilot line

6. Replace control valve (Refer to

Replacement Parts, page 34)

7. Check that main power is on

and that wire connections are

made correctly to the ignition

model (see Wiring Diagrams,

page 13). Check for 24 VAC

at the secondary side of the

transformer. If 24 VAC is

present, and the module does

not operate, have the module

replaced otherwise have the

transformer replaced

1. Check wiring connection. Refer

to wiring diagram (see Wiring

Diagrams, page 13) and/or

check ground wire to ignition

module

2. Clean and adjust pilot burner

and check gas supply and inlet

pressure to unit. Note: Have a

qualified technician replace pilot

assembly if broken or corroded

1. Clean and adjust pilot flame

for maximum flame across

sensor rod

2. Locate and correct all vent

conditions (see Checking for

Proper Venting, page 10)

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